How To Place An Order : FAQ - 2

What material do you use?

Rattan, teak, mahogany and mindi wood, natural fiber, synthetic fiber and metal.

What is the payment terms?

40% down payment before production. Goods/documents will be sent when the remaining payment has been paid in full. The payment could be made in USD, IDR or your own currency preferred.

What product type do you produce?

We've produced all kinds of furniture, but most of our orders have been for dining chairs, armchairs, stools, baskets, and sofas. But again, we've made all kinds of furniture, especially for indoor use.

Do you show price list on website?

No. We will give separately based on your request.

What is the minimum order?

Flexible. Call us or write a message by email or WhatsApp.

How is the packing?

We use single face paper, single or doubel wall, single foam, wrapping paper and corrugated paper - depend on customer's request and need.

Unique of Primuss Furniture : FAQ - 3

What's unique about Primuss Furniture's products, or about Primuss Furniture itself as a furniture supplier, that customers should know?

One of Primuss Furniture's wholesale customers is a renowned European company with whom they have collaborated for over 20 years. Interestingly, their orders are consistently the same and repeated year after year. Some have been running for 5, 10, or even 20 years without any changes in shape or raw materials.

Therefore, Primuss Furniture's product collection is not overly varied, as it consistently produces the same items for years.

The mirror abaca block is a key Primuss Furniture product, producing up to 1,000 pieces annually for various customers.

We have experience furnishing star-rated hotels in various locations and around the world.

The owner of Primuss Furniture, Mas Jiwo Pogog, has also been a community empowerment volunteer for over 10 years and an environmental activist. For his dedication, Mas Jiwo Pogog has received two national awards.

Buying Handicraft : FAQ - 4

What handicrafts can you buy for me?

We have over 30 different handicraft suppliers ready to assist you. We offer a wide variety of craft materials and products. We can supply lamps, woven rugs, cutting boards, lava stone sculptures, primitive carvings, stone relief, terracotta vases, outdoor umbrella, brass copper collections, and more.

Why I should pay in a full payment for buying handicraft?

Since the handicraft supplier is a second party, they are only willing to have their goods picked up and sent to our warehouse after payment is received in full.

What percentage of commission is for you?

Our commission is only 10%. So please buy the handicrafts and let us help you select trusted suppliers, ship them to our warehouse in Java, store them securely, load them into containers, and create the shipping documents.

Can you help and accompany me shopping for handicraft?

Yes, we can. Please contact us first and all accommodation is covered by you.

What else do I have to pay?

Another cost is local trucking from the supplier to our warehouse in Solo, Central Java. Don't worry, we have experienced partners who offer reasonable prices. And repacking cost, if needed.

What is the payment mechanism for handicraft purchases?

Customers pay a down payment for handicraft purchases through Primuss Furniture's account. Primuss Furniture then distributes the down payment to all sub-suppliers. The payment process for final payment will also be similar. This mechanism has been in place since 2004.